Contact Us

By Phone:
855-313-3610
Mon-Fri 9am-5pm EST

** If we miss your call, please leave a message and a customer service representative will be in touch with you shortly

By Email:
dhlliq@dhl.com

** For questions regarding existing orders, please include your order number

Website FAQs

Do I need to create an account?

If you are currently an DHL approved buyer, you already have an account! Log in here with the email address you receive invoices to. Please select "Forgot your password?" to change your password and gain access.

If you are not currently purchasing DHL product, please complete the brief registration process to become an DHL Liquidation registered buyer. You can create an account here. You will be asked to submit a resale tax certificate (or by email at a later time before you purchase product).

Is the DHL Liquidation Network website mobile friendly?

Yes, the website is optimized for Apple and Android devices.

Are the pictures of products the actual product?

We try to make all the picture on our website as accurate as possible. Not all product images are of the exact lot. If the image is not of the exact lot, it is posted with a picture that is similar for representation of merchandise. 

Product & Shipping Information

Where does DHL source liquidation product from?

Most TOP retailers choose DHL’s secure liquidation and remarketing services. We manage asset recovery programs for manufacturers, and process returned goods for leading U.S. retailers and wholesalers. As an DHL buyer, you will have access to a diverse group of products that is always changing. Our inventory includes returned product, overstocks and shelf pulls in every category and condition. We have thousands of small business resellers using DHL Liquidation Network as their primary source of inventory purchases, which has now become even easier with our DHL Liquidation Network's website. Truckload, LTL and pallet sales are available. Interested sellers can contact us at dhlliq@dhl.com.


Where does DHL Liquidation Network warehouse product?

Our nationwide facility network warehouses a vast assortment of inventory. If you can’t find what you’re looking for in a location near you, contact us.

• AZ (Phoenix)
• CA (Fullerton & Modesto)
• FL (Plant City)
• GA (Stockbridge)
• IN (Indianapolis)
• NC (Rural Hall)
  
• OR (Clackamas)
• OH (Bedford Heights)
• PA (Breinigsville)
• TX (Arlington, Houston & Lancaster)

What type of product is sold on the DHL Liquidation Network website?

We offer a great selection in all product categories of store returns, obsolete inventory, and excess inventory. We always list the condition and detail exactly what we are offering to eliminate surprises. See below a list of the many categories of merchandise we may be selling today.

• Apparel & Accessories
• Baby
• Dollar Store Items
• Domestics
• Electronics
• Furniture
• General Merchandise
• Grocery
• Health & Beauty
• Home Improvement
• Housewares
• Seasonal
• Shoes
• Sporting Goods
• Toys

Is shipping offered?

Yes, you have the option to add DHL shipping to any and all product listed on our website, and will be provided an accurate freight quote prior to payment.


What are my payment options?

Once you become a registered buyer, you are able to purchase product using a wire transfer or with a Visa, MasterCard, American Express or Discover. If you choose to pay via wire transfer, instructions will be included on the order invoice you receive from DHL following your order confirmation. Product is available for pick up or shipping within 48 business hours of receipt of wire transfer or within 72 hours of receipt of credit card funds in most cases.


What is the return policy?

Returns are offered on a case by case basis. Please email dhlliq@dhl.com or call 855-313-3610 with your order number ready.